December 1, 2020

TrueCue supports NHS Digital, with the launch of Neighbourhood View

Salma Mulla
Salma Mulla Digital Marketing Executive

Business challenge:

Analytics for Healthcare
COVID-19
Tableau

Industry:

Healthcare

As the nation exits its second lockdown and returns to a tiered system, the Neighbourhood View dashboard provides the public with instant, readily accessible information, for tracking the spread of COVID-19 across their local communities.

Working in partnership with NHS Digital and Tableau, over the last two months TrueCue have played a leading role in developing a new dashboard that allows the public to track the progression of Covid-19 throughout communities in England.

Currently in Beta stage, the Neighbourhood View dashboard combines coronavirus triage data with coronavirus cases, to manifest the latest trends, numbers and rates of coronavirus across each Middle Super Output Area (MSOA), in England.

The MSOA map allows people to view cases within incredibly small areas – even as little as 7,000 people. The advantage of presenting the data in this way, is that regardless of locality, you are able to search any postcode in England and return information about that neighbourhood, allowing you to understand the presence of the virus in that area.

Data from the dashboard is presented up to the most recent week ending five days before the current calendar date. It’s also refreshed daily and displays the most recent 10 weeks of information, and is based on:

  • The number of people with coronavirus identified through an NHS lab or from commercial swab testing.
  • Triage of coronavirus symptoms through NHS Pathways by calls to NHS 111 and 999 and through NHS 111 online (Note: this is the count of triages, not a count of people).

In addition to working alongside NHS Digital, TrueCue have also collaborated with Goldman Sachs and Aire Logic in developing the dashboards, most notably in creating the underlying methodology. This complex process involved determining a person’s neighbourhood, known as Middle Super Output Area (MSOAs), from their postcode, and then relating that to the postcodes of MSOAs around them. Doing this has allowed users to understand the impact of the virus in a particular area.

TrueCue were also responsible for undertaking the direct build of the Tableau dashboards and visualisation models, which is used to ensure key facts and information are displayed to the public in an informative yet digestible manner.

Commenting on our involvement in the project Tim Archer, Analytics Director at TrueCue says:

“Throughout the crisis we’ve seen the need for advanced analytics at every turn – from the daily briefings to media reporting on the pandemic. Inherently, this awareness has transcended to the public; people have become much more data literate. Because of this, we need to provide the public with instant, readily accessible information. The creation of Neighbourhood View does just that.

The data available within the dashboard is based on publicly information data. Centralising this into a single platform means the public now have instant access to information, enabling them to understand the presence of the virus in a particular area. We’re confident this will make a seismic difference to communities right across England.”

Taking leadership of the Neighbourhood View project was Alistair Bullward, Product Owner for Open Data and Dashboards, Profession Lead for IAS, at NHS Digital. Alistair has worked in tandem with the NHS Track and Trace service, helping the public understand the prevalence of the disease in an area and the surrounding neighbourhoods.

To preserve anonymity, figures are only shown for neighbourhoods, that have had three or more cases or triages that week.

Business challenge:

Analytics for Healthcare
COVID-19
Tableau

Industry:

Healthcare
Written by Salma Mulla Digital Marketing Executive

Salma believes the power of data is available at the palm of our hands, the opportunity to leverage insight from that data has never been more exiting. As a digital marketing executive, she enjoys building and showcasing her creative skills using software such as Adobe Photoshop and Infogram.

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